Please note that Genband has released the new version of the softphone for Windows that has the plug-in for Outlook 2016. This plug-in will allow you to click to dial from Outlook. Please visit your customer portal to download the newest release. If you need assistance, please call us at 1-877-771-1077 ext 2, or email us at support@skywaywest.com.

New services now available from Genband

Click on the links below to view the new services now available.

Visual Attendant – allows clients to visit your website and get connected via a phone call or chat to one of your employees via a webRTC call right from your website.

Live Support   – allows clients to visit your website and get connected to one of your employees via a webRTC video call right from your website

Smart Office – a multiple site video collaboration session that allows for a video call between you and your clients.

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