Kandy Wrapper: Visual Attendant
Use Your Website to Interact and Engage with Your Customers
Digital interactions already make-up 35% of all contact center traffic; in two years that number is predicted to rise beyond 50%. Since more than two thirds of all contact center calls are already preceded by a website visit, why not enable businesses to use their website to start a conversation? Use the Kandy Visual Attendant to sell menu-based, click–to-connect services. Visual Attendant’s context sensitive menus offer end users point ‘n click options to select the right group or department directly from any website – without the rambling menu prompts. Representatives can see the caller’s browsing history, making it easier to sell services and reduce transaction times. Enhance your engagement game with Kandy Visual Attendant!
Interested in a Skyway Sweet UC Demo?
IT Department Friendly
- Businesses can create/manage Kandy Visual Attendant themselves – no support worries
- Embed code is automatically generated – just cut and paste into a website
- Works on desktop and mobile endpoints
- Easily billed like toll-free service using per transaction and per minute billing
Embed The Power of WebRTC in your own Website
Sweet UC’s Kandy Visual Attendant is a turnkey solution: Self-service tools reduce the need for pro services or support team training. In less than an hour you can develop menus, test and get the embed code required for your website. Visual Attendant uses the latest WebRTC technology to connect users but is also ready to connect legacy browsers and mobile users that aren’t WebRTC ready – eliminating technology hiccups. Your clients will be happy with better service, and you’ll be happy with a new way to get make connections.