News from Skyway West Sweet UC
Setting up Teams Direct Routing with Skyway West
It's easy to set up Direct Routing for Microsoft Teams with Skyway West. Follow the step-by-step instructions below… 1. Browse to office.com, log in with user that has global admin… 2. Click Admin 3. Click Show all 4. Click Settings 5. Click Domains 6. Click Add...
Ribbon’s Enhanced SBC SWe Lite Includes Several New Features for Microsoft Teams Voice Calling from the Azure Cloud
New enhancements include a Quick Launch Wizard from the Microsoft Azure Marketplace, support for SILK high-quality voice services, Azure-based media bypass, and enhanced emergency calling for Microsoft Phone System Direct Routing clients April 8, 2020 Westford, MA –...
Covid-19 Survival Tools from Skyway
To support you and to help limit the spread of the coronavirus, we are committed to providing tools to enable remote employees and contractors to continue to work productively. This page will be updated as we offer more services/suggestions for a secure, remote...
How to Move Your Sweet UC service to Work Remotely
With new workplace practices due to the coronavirus, you may find yourselves working remotely, away from your normal place of business, and are wondering about moving your UC service to take full advantage of its benefits. After receiving a number of questions about...
Free Remote Worker Collaboration Tools
Skyway West is offering free licenses of our Smart Office Collaboration 10 tool now through June 30th.
Ribbon’s Intelligent Edge Solutions Certified for Microsoft Teams Direct Routing Voice Calling Capabilities
Newly certified solutions allow service providers to deploy powerful Intelligent Edge devices that improve the Microsoft Teams collaboration experience by adding voice calling capabilities March 20, 2020 Westford, MA – Ribbon Communications Inc. (Nasdaq: RBBN), a...
Ribbon Adds Skyway’s Canadian Partner Juxto to its Revolutionary Cloud2Edge Program
Enables increased revenues, enhanced operations and customer experience April 9, 2019 Las Vegas, NV. – Ribbon Communications Inc. (Nasdaq: RBBN), a global software leader in secure and intelligent cloud communications, today announced that Juxto, a leader in the cloud...
Ribbon Demonstrates Cloud UC, Microsoft Teams and Intelligent Edge Solutions at Channel Partners Conference & Expo
Comprehensive portfolio enables partners, managed service providers and CSPs to deliver enhanced software-based cloud services and realize cost savings, while capitalizing on growing UC market April 4, 2019 LAS VEGAS, NV. – Ribbon Communications Inc. (Nasdaq: RBBN),...
Ribbon Provides Direct Routing Voice and Security Capabilities to Microsoft Teams Customers from the Azure Marketplace
SBC SWe Lite delivers Teams Direct Routing advanced voice and security capabilities from Microsoft Azure March 18, 2019 ORLANDO, FL – Ribbon Communications Inc. (Nasdaq: RBBN), a global software leader in secure and intelligent cloud communications, today announced...
Ribbon and Yealink Partner to Deliver Enterprise-Wide Access to Microsoft Teams Collaboration Capabilities
Integrated solution delivers the latest Yealink SIP-based endpoints with Ribbon’s advanced SBC technology to provide all employees with Teams collaboration and back-up call routing capabilities March 19, 2019 ORLANDO, FL – Ribbon Communications Inc. (Nasdaq: RBBN), a...
128 Technology and Ribbon Announce Integrated SD-WAN and SBC Platform That Delivers Enhanced UC Network Performance and Lower Operational Costs for Service Providers and Enterprises
Combined solution improves network inefficiencies, eliminates security gaps and reduces customer churn March 18, 2019 BURLINGTON, Mass. – March 18, 2019 – 128 Technology, the leader in Session Smart routing and Ribbon Communications (Nasdaq: RBBN), a global software...
Ribbon to Showcase its Session Border Controller Portfolio for Microsoft Teams Direct Routing at Microsoft Ignite
Certified Session Border Controller for Microsoft Teams now includes Media Bypass support for improved voice quality September 25, 2018 WESTFORD, Mass. – Ribbon Communications Inc. (Nasdaq: RBBN), a global leader in secure and intelligent cloud communications,...
Updated Canadian and International Dial-in Numbers for SmartOffice
Updated numbers for Smart Office Collaboration for those that are off-net and have to dial in to conference. For those users who don’t have a microphone on their computer or can only access the collaboration room via audio, the following are the audio bridge dial in...
Vancouver Access Numbers for SmartOffice
Use these numbers for Vancouver access to SmartOffice collaboration: Local: 604.424.8472 Toll Free: 1.866.572.2263 Each Smart Office Account has it’s own PIN code which can be found in your EUP under Service Settings menu and then under the Conferencing submenu. Local...
Client Upgrade Advisory: Nteract Mobile Client for Android Upgrade
Skyway Kandy UC is pleased to announce the availability of the Nteract mobile client version 3.7.5.
Smart Office Plugin Support temporarily discontinued for Firefox
On March 7th, 2017 the Mozilla organization will release Firefox 52.0, disabling a set of APIs referred to as NPAPI which allowed browsers to be augmented with plugins.
Updates to softphones and integration with Outlook 2016
New version of the softphone for Windows has the plug-in allowing you to click to dial from Outlook 2016.
Nteract client upgrades for iPhone and iPad
Nteract 3.6.4 client version for the Nteract iPhone and iPad now available: addresses key issues client versions have been experiencing when running on iOS 10.