Pricing & Features

Fully encrypted, secure, and mobile business communication for any modern office.

Key Features

Chat & SMS

Allows business texting and chat to happen from either your desktop or mobile phone without mixing your business and personal messages.

Find Me/Follow Me

Callers dial one phone number and can reach you wherever you are, on any of your devices. You can set all your phones to ring simultaneously or have them ring in sequence.

Internet Fax

Reliable Fax-to-Email and Email-to-Fax service to meet all your business needs. Fax from anywhere with an internet connection at any time. Direct incoming faxes straight to your email inbox.


All your voicemail messages are transformed into readable text so you can quickly scan your messages as they come in. Conveniently read them on your computer or mobile device.

Web Phone

Increase the reach of your business phone system and open the door to a more geographically diverse workforce with a browser based phone solution using any Mac/PC, a web browser, and a microphone.

Enterprise-grade communications at an affordable cost. Advanced customer-focused features.

Volume discounts available, please contact a Skyway UC Representative.

Add-On Features

+ Voicemail Transcription
+ Greeting Changes
+ Conference Calling
+ Toll Free Number

+ Local Numbers
+ Internet Fax
+ Portal Fax

Download the Full Feature List

Click here for a complete list of Skyway West Service Charges

1. Customer Equipment & Network Re-Configuration

A. Customer Premise Equipment Re-configuration*

*Requests made within the first 30 days of service are not chargeable

Service Price
IP Modifications – Add/delete/modify IP addresses $75
Open/close ports $75
Restocking Fee to replace equipment (after 90 days) $75
B. Network Re-configuration
Service Price
Service Upgrade – Increase Speed FREE
Service Downgrade – Decrease Speed $75
VLAN – Change from Public to Private Network $150/site
C. Site visit
Service Price
One hour minimum charge $99
Wiring Runs (time and material)
Network Configuration (by quote)
D. ADSL Moves
Service Price
New ADSL set-up fee $75
Dry loop set-up fee $75
ADSL splitter $25
Install $99
10 day Service-Over-Lap
(equipment configuration, rental and 2nd service for ten days)

E. Kandy UC Moves, Adds, Changes, Deletions
Service One-time Charge Ongoing Monthly Charge
Reset Password (per User) $10
Add Queue User (ACD) $25 $10
Call Forward New User (each DID) $25 $20
New Users – Remote Installation $75
Site Visit (to install Handset or Headset) $175/hr
Per User Software Change – Remote, where NO Site Visit is required. $25
Per User Software/Hardware Change – Site Visit IS required. $175/hr
User Delete $75
Hourly Labour – On-Site (min 2 hr. charge) $175/hr
DID’s – ADD/DELETE/PORT/Install (each Number) w/ directory listing $5 each/$50 minimum charge $2
Directory Listing – Add to existing DID $75 $6
DID Vanity search $75/hr (one hour minimum)
CAT 5 Cable Install (per Station Run) Quote Required
Data 24 port patch panel Quote Required
Data Rack Quote Required
Chargeable Advanced Troubleshooting
Client Switch Configuration/Troubleshooting, Phone/PC connectivity issues, Verify/Replace faulty cabling
Additional Training
Ongoing or Additional Training at Request of Client

2. Email Modifications

Service Price
Add/delete accounts FREE

3. Billing Changes

Service Price
Admin Fee for Service Upgrade FREE
Admin Fee for Service Downgrade $35

Interested in a Skyway Sweet UC Demo?